Subscriptions

Team subscriptions

By default, every team (even personal accounts are teams under the hood) are created with free subscriptions.

Free tiers give you enough data ingest to properly get a feel for the platform. By default, free tiers are given 1gb of free ingest for the month.

If you surpass this limit on a free tier, we will have to block api calls until you upgrade your subscription.

You can upgrade your subscription under the billing tab at the top right of the console.

Included ingest

Each tier gets an amount of 'included' storage (i.e. you only pay /gb once you pass this ingest amount).

Free: 1gb
Basic: 3gb
Pro: 3gb

Pricing

You can view our equitable pricing plans here (opens in a new tab).

Ingest calculations

Ingest is calculated based on how long your team has been in a subscription.

You can only change subscriptions once every 24 hours.

At the end of every month, we calculate how much data was ingested for the previous month based on start/finish of the subscription.

30 day example:

Total amount ingested for the month: 150gb

Free tier: days 1-9 -- (free)
Basic tier: days 10-22 -- 127gb ingested, (127 * $0.54) = $68.58
Pro tier: days 23-30 -- 23gb ingested, (23 * $0.59) = $13.57

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Total billed for month: $82.15

FAQs

Frequenly asked questions

What happens if I surpass 1gb on a free tier?

Free tiers are given 1gb and are capped at 1gb. All paid tiers have unlimited ingest + query. We do our best to inform you of your usage.